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Thursday, November 21, 2024

Customer Portal: Getting Started (Contract)

Rochester Figure Skating Club
Enrollment Portal

Access information from your RFSC account at any time! Update your information, enroll your skaters in classes—or review your current enrollments, view your balances and statements, review our policies, and much more.

Testing and Ice Show registration continue to use the registration system on our Information Website

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Skaters Who Have Never Enrolled in an RFSC Class or Contract…

There are three steps to get started in the RFSC Customer Portal.

  1. Register your family in our system. This will include global information for your family such as parent/guardians, address and phone. You may add several “contacts” to your account as you see fit. Contacts can log into, view and edit your account information (see instructions below).
  2. Add your skaters. This will include the information specific to each skater that you will be enrolling such as grade in school and birthdate.
  3. Enroll in classes. Find the classes available for your skater(s) in our Enrollment Portal. Select the desired classes to enroll your skaters.

RFSC Customer Portal

Logging in for the First Time

If you have a valid email on file with us from previous sessions:

  • Go to the Portal Account Access Help page (or from the login page click on “Forgot your password or need to get started?”).
  • Enter that email address in the Email box and click submit. A random password will be created and sent to you immediately by email. If you receive an error that the email does not exist in our system, you may be know under a different email. Before creating a new account, please contact the office to find out what email we have for you.
  • Retrieve the temporary password from your email, then return to the login screen and log in to your secure personal account page.
  • Change your password to something you will remember under the My Account tab. Be sure to click on the SAVE button whenever you make changes.
  • While you are in the My Account tab, review your family and student information and make any required changes.

If this is your first time registering:

  • Go to the Enrollment Portal Registration Page page (or from the login page click on the “RFSC Registration Form” link at the bottom of page).
  • Complete the requested Family Information.
  • Complete the requested information for each of your skaters. Tip: you may also add classes for your skaters on this form.
  • Read and acknowledge the required waivers.
  • Clicking the Submit Registration Information button will take you to the Enrollment Portal.

RFSC Customer Portal

Payment Information

Contract ice, classes and private lessons are billed to your family on the 5th of each month for the previous months’ charges. Payments are due in full by the 20th of the month.

Payments may be made using a credit/debit card or bank draft. If you must pay by check or cash please contact the RFSC office to make arrangements.

RFSC Customer Portal

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Contract Skating Dates

• 2024-2025 School Year Schedule
Sep 3, 2024 – May 23, 2025

• 2024 Winter Interim
Dec 23, 2024 – Jan 3, 2025

• 2025 Spring Interim
Mar 28 – Apr 5, 2025

• 2025 Summer Interim
May 24–June 7, 2025

Please consider making a donation to the Rochester Figure Skating Club at

4giving.com