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Tuesday, October 17, 2017

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Customer Portal: Getting Started (L2S)

Rochester Figure Skating Club
Enrollment Portal

RFSC Enrollment Portal

Now you can access more information from your RFSC account at any time! Update your information, enroll your skaters in classes—or review your current enrollments, view your balances and statements, review our policies, and much more.

The good news is that you will now have one login for your entire family. All of your skaters will be available with one login. For the time being, your current website login(s) will remain valid for forms which continue to use our old registration system.

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There are three steps to get started in the RFSC Enrollment Portal.

  1. Register your family in our system. This includes the information that you typically entered for first and second parent/guardian on the Personal Information form. You may add “contacts” to your account as you see fit. Contacts can log into, view and edit your account information.
  2. Add your skaters. This includes the information that you typically entered for each of your skaters in the skater information areas of the Personal Information form.
  3. Enroll in classes. Find the classes available for your skater(s) in our Enrollment Portal. Select the desired classes to enroll your skaters.

If you wish to pay for classes by credit card, please note: Credit cards are not charged at the time you enroll for a class; the charges are posted every weekday by a site administrator. Earlybird discounts will be applied at that time when applicable. See the Payment Options section below for instructions.

Logging in for the First Time

RFSC Enrollment Portal

If you have a valid email on file with us from previous sessions:

  • You should have received an email from the new Enrollment Portal system. In this case, your personal information from the old system has been moved to the RFSC Enrollment Portal.
  • Enter that email address in the login box and click on “Forgot your password or need to get started?”. A random password will be created and sent to you immediately by email.
  • Retrieve the temporary password from your email, then return to the login screen and log in to your secure personal account page.
  • Change your password to something you will remember under the My Account tab. Be sure to click on the SAVE button whenever you make changes.
  • While you are in the My Account tab, review your family and student information and make any required changes
  • Enter your credit card information if you wish to use it as a method of payment.
  • Clicking the Submit Registration Information button will take you to the Enrollment Portal.

If you did not receive the above email or this is your first time registering:

  • Click the registration link below.
  • Complete the requested Family Information.
  • Complete the requested information for each of your skaters. Tip: you may also add classes for your skaters on this form.
  • Read and acknowledge the required waivers.
  • Enter your credit card information if you wish to use it as a method of payment.
  • Clicking the Submit Registration Information button will take you to the Enrollment Portal.

RFSC Enrollment Portal

Pick the portal area you want to use by clicking a tab or making a selection next to “I want to:” Your options include:

News
Messages for your family and general messages for the entire club.
My Account
Update your login, personal information, or add a credit card.
Fees & Payments
Information on financial transactions.
My Contacts
Contacts are those with access to your family's account in the portal.
My Students
Add and edit your skaters here. A skater must be in this list to enroll in classes.
My Classes
A list of the classes in which your skaters are enrolled. You may also print your schedules from here.
Enroll
Enroll your skaters for classes here. You can enroll more than one skater at a time in this area. See below for Enrollment Tips.
Events
Enroll for special one-time events.
Policies
Review policies and waivers which you have acknowledged.

Enrollment Tips

RFSC Enrollment Portal

Click on the Enroll tab to enroll your skaters in classes. This area shows a table of classes that are available to you.

Above the class table are several popups that allow you to filter the class list to narrow your search. Simply select one of the filters to populate the table below. You may select options from the other popups further narrow your search.

Location
Show classes for the appropriate type of registration (Learn2Skate or Contract).
Session
Show classes for a specific session. Note: this lists both Learn2Skate and contract sessions
Learn2Skate
Learn2Skate only: Show classes for a specific Learn2Skate level/category.
Contract Skaters
Contract skaters only: Show ice or classes for a specific contract level/category.
Day
Show classes for a specific day.

The class table shows information on available classes including the name, start and stop dates, day and time, number of spots open in the class and the cost. Clicking on a class opens a new window with details for the class. Select which of your skaters you want to enroll the click then Enroll button. You will receive an email conformation when you enroll in a class. If a class is full, you may add your skaters to a wait-list. Remember that you can review your class selections in the My Classes tab.

Payment Options

RFSC Enrollment Portal

All payments are due before classes start. You may pay by cash or check in the RFSC office; see the instructions below to pay by credit card.

If you would like to pay by credit card, add your payment information in our Enrollment Portal under the My Account tab. Credit cards are not charged at the time you enroll for a class; the charges are posted once-a-week by a site administrator. Earlybird discounts will be applied at that time when applicable.

Please note:

  • There is not a PayPal option in our new Enrollment Portal.
  • Future registrations will be charged to the credit card on hand. Delete the credit card in the My Account tab to pay by check or cash in the future.
  • The Rochester Figure Skating Club will never have access to your credit card numbers saved in My Account.

RFSC Enrollment Portal

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Learn2Skate Dates

Class Information

• 2017 Fall Session 2
October 23 – December 16, 2017
Registration starts:
Monday, September 18, 2017